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Contact Us
At Eagle Claw, our commitment to customer service never goes fishing. We're eager to connect with you and are always here to assist.
For quick answers to common questions, the Frequently Asked Questions (FAQ) Section below may have just what you're searching for. Dive in to discover immediate solutions and helpful tips designed to enhance your Eagle Claw experience.
If you can't find what you're looking for, or prefer personalized support, We're just a message away. Below, you will find a straightforward form to send us an email. We promise to get back to you as soon as possible.
Eagle Claw Fishing Tackle Co.
Frequently Asked Questions
Need some help with an order or just have a burning question to ask us? Just click on one of the frequently asked questions below to find the answer.
If you still can’t find an answer to your question, try our virtual assistant. Click the icon in the bottom right corner of your screen to start chatting. Alternatively you can call our customer service department at (720) 941-8723 or drop us an email at info@eagleclaw.com.
Shipping
Eagle Claw processes orders on business days (Monday-Friday) 8am- 4pm MST. All orders received outside of these business hours, or on an observed holiday, will be processed on the next business day.
• Excludes oversized items.
• Offer only valid in the contiguous United States.
• Orders ship FedEx Ground
• Must ship to a physical shipping address, no delivery to a Post Office Box.
• Limited time offer.
Please call our customer service department at (720) 941-8723 for express shipping options.
Please call our customer service department at (720) 941-8723 for International shipping pricing.
Returns/Exchanges or Order Cancellations
Eagle Claw gladly accepts returns & exchanges up to 30 days of original invoice date. Products returned beyond 30 days may be eligible for exchange or store credit at our discretion.
Items must be returned in new, store-bought condition to receive a refund or exchange. You will not be refunded the original shipping cost unless the item is deemed defective.
You can cancel your order anytime prior to the order being processed. To cancel an order please email us at info@eagleclaw.com with the subject line “Cancel”. You will receive an email confirmation within 24 hours letting you know the status of the cancellation. Once an order is in the fulfillment process an order cannot be canceled. Please refer to the Return/Exchange policy.
